Privacy Policy

Last updated: September 2026

Touch Sound ("Touch Sound", "we", "us") provides podcast and YouTube audio engineering services. This Privacy Policy explains what information we collect from you, how we use it, and the choices you have.

1. Information We Collect

When you request a project through our order form or by email, we collect:

Your name and email address
Your podcast or channel name
Project details you provide (episode length, number of tracks, notes)
The audio files you send us for processing
Basic payment confirmation details from PayPal (we do not see or store your card or bank information — this is handled entirely by PayPal)

2. How We Use Your Information

To deliver the audio engineering service you requested
To communicate with you about your project and order status
To process payment through PayPal
To improve our services and, occasionally, with your permission, to use anonymized before/after audio samples for marketing

3. Audio Files

Audio files you send us are used solely to complete your project. We keep project files for a reasonable period after delivery to allow for revisions, then delete them. We do not sell, license, or share your audio content with third parties.

4. Third-Party Services

We use PayPal to process payments. PayPal has its own privacy policy governing the information you provide to them. We are not responsible for PayPal's data practices.

5. Data Retention

We retain your contact information and project records for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time by contacting us.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at the email address below.

7. Contact

For any privacy-related question, contact us at: contact@touchsound.online